Hello,
thank you for contacting us.
We regret to learn about the damaged clasp on your new Nixon watch. Could you please provide us with a photograph of the watch, including both the back and the face, as well as an image of the damaged component? Additionally, we would appreciate it if you could send us proof of purchase or your Nixon order number, along with your complete shipping address and phone number.
Thank you very much, and we look forward to assisting you.
Best regards from the Nixon team.
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